The adjuster represents the insurer
An adjuster’s role is to investigate and resolve the claim for the insurance company. Be professional, accurate, and cautious about unsupported assumptions.
Recorded statements
Understand who is requesting the statement, whether it is required under a policy, and how it may be used before agreeing.
Authorizations and releases
Read the scope, time period, and records covered. A final release may end the claim even if future symptoms or expenses arise.
Written confirmation
Confirm important requests, deadlines, offers, and representations in writing.